1. Help Center
  2. Frequently Asked Questions

How to get help during a tournament

    While in a tournament, you can flag for a Tournament Admin within the Mogul. When an Admin has been flagged, one of our Admin will be with you ASAP to address your concerns.

    You can call for an admin in the following ways:

    Standard Tournaments

    For PC

    1. In the tournament info page click the icon directly to the right of Check-In which looks like 3 parallel lines
    2. Click REQUEST ADMIN

    3. Alternatively, you can type help or admin in the chatbox and it will automatically prompt an admin assistance request to us.

    For Mobile

    1. Tap on the Hamburger icon on the bottom right of your mobile screen
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    2. Tap on Request Admin in the new menu
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    3. Tap on Submit

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    4.  Alternatively, you can type help or admin in the chatbox and it will automatically prompt an admin assistance request to us.

    Free For All Tournament Style View

    For PC

    1. Simply click the Request Assistance button in your Tournament Lobby

    FFA view

    2. Alternatively, you can type help or admin in the chatbox and it will automatically prompt an admin assistance request to us.

    For Mobile

    1. Tap on Request Admin Button on the top of the page
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    2. Tap on Confirm

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    3. Alternatively, you can type help or admin in the chatbox and it will automatically prompt an admin assistance request to us.